All of the software we reviewed, both on the Mac and PC, misleadingly told us that they were able to recover deleted files from SSDs-and then disappointed us by providing corrupt and unusable files instead of the ones we wanted. It's easy for an app to tell whether a drive uses spinning-platter or SSD technology, and easy to tell whether TRIM technology is active in a drive. One failing that bothered us in all these apps-including our top picks-is that they didn't even warn us that we couldn't recover files from an SSD. Those services-Kroll, Prosoft, and Seagate-that offer mail-in recovery labs are noted in the table above, and you can read about the details of the particular offerings in the full reviews of those services. We haven't tested these claims, but all these services won't charge you unless they actually retrieve your data, so it may be worth looking into them in case of real emergencies. All of these services claim to recover data even from SSDs. If you can't recover data from your drive with an app, then you can consider getting it recovered by an in-lab service. Several of the data recovery apps we reviewed come from companies that offer laboratory-based data recovery services-always at a high price. Keep in mind that government agencies have tools that can retrieve data from almost anything, but these apps make it impractical even for expert thieves to recover private information from stolen or discarded disk drives.
When you want to make sure that no one can retrieve your data, you can tell these apps to overwrite the data with enough random bytes to make the original data unreadable. Some data recovery apps also include the opposite of file recovery-permanent file deletion. This is an essential feature if you're trying to recover files from a disk that's physically failing, and may continue to fail if your recovery software keeps trying to read from it. Some include the ability to make a disk image (or full clone) of a drive so that you can try to recover files from the image or clone instead of from the disk itself. Again, with a traditional spinning hard drive, recovery software can bring it back in one piece.Īll these apps offer to recover lost or deleted files. A few advanced users-you know who you are-have even deleted whole disk partitions by mistake when performing housekeeping on their hard disks. If you're using a traditional spinning hard drive, the best recovery software can restore those lost files. Advanced users often get overeager about emptying the Recycle Bin, and want to get back files they didn't intend to delete forever. This is the kind of mishap that can happen to anyone. Where data recovery software is most useful is when you mistakenly formatted a thumb drive or a media card without remembering to grab the files already stored there, or if you mistakenly deleted files from your phone. Many of the apps we reviewed have both Windows and Mac versions, and they may be priced slightly differently. For SSD data recovery, you'll need to send your disk to a recovery lab more on that below. What they can't do-because no consumer-level software can do it-is recover a file that you deleted from the solid-state drive (SSD) that's probably in your laptop if you bought it in the past year or so, and possibly in your desktop if it's also of recent vintage. They can also retrieve some or all of the data that you otherwise can't access on a failing CD or DVD disk. The best of the file-recovery apps that we reviewed make it effortless to recover files from traditional spinning hard drives, flash drives, SD cards, and other forms of portable storage, including your phone. What Can Data Recovery Software Can Do?ĭata recovery software can be almost miraculously useful in some situations, and entirely useless in others.
A Data recovery utility may be just the solution you need to get you out of the pickle you find yourself in. Relax you don't have to offer up your firstborn or a kidney to do so. Whatever the case, you'll do anything- anything-to get those files back. Maybe it's the trove of family photos that suddenly can't be found in its folder, or the important documents you scanned and saved as PDFs to a now-failing hard drive. Nothing can make you feel more helpless than trying to rescue a file from a failing PC, Mac, or external drive. (Opens in a new window) You've Lost a File, Now What?
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